CodaBox incident

Missing CODA from BNP

Notice Resolved View vendor source →

CodaBox experienced a notice incident on June 4, 2025, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 06:46 AM UTC
Resolved
Jun 07, 2025, 05:42 AM UTC
Duration
2d 22h
Detected by Pingoru
Jun 04, 2025, 06:46 AM UTC

Update timeline

  1. investigating Jun 04, 2025, 06:46 AM UTC

    BNP coda can't be delivered due to missing data from the bank. We are in contact with BNP to get this solved.

  2. investigating Jun 05, 2025, 07:59 AM UTC

    We are still investigating the issue together with BNP.

  3. identified Jun 05, 2025, 02:06 PM UTC

    BNP confirms they will send the missing CODA. We will keep you posted.

  4. identified Jun 06, 2025, 06:41 AM UTC

    Missing CODA still not received from BNP.

  5. identified Jun 06, 2025, 09:18 AM UTC

    We are still working together with BNP to get this incident solved.

  6. identified Jun 06, 2025, 12:23 PM UTC

    BNP identified the root cause and is working on a solution. We will keep you posted.

  7. monitoring Jun 06, 2025, 02:41 PM UTC

    Codabox received the missing CODA from BNP and is actually processing the data. As the backlog is rather extensive, delivery to the customers will take some time. We are actively monitoring the situation.

  8. resolved Jun 07, 2025, 05:42 AM UTC

    All CODA from BNP is delivered.