Coconut Software incident

Intermittent 502 errors

Minor Resolved View vendor source →

Coconut Software experienced a minor incident on June 17, 2025 affecting Application, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 04:33 PM UTC
Resolved
Jun 17, 2025, 05:57 PM UTC
Duration
1h 23m
Detected by Pingoru
Jun 17, 2025, 04:33 PM UTC

Affected components

Application

Update timeline

  1. investigating Jun 17, 2025, 04:33 PM UTC

    Some users may be experiencing intermittent 502 errors in the core application, and our team is actively investigating. We'll update this space with more information whenever it's available.

  2. monitoring Jun 17, 2025, 05:14 PM UTC

    Error rates have returned to normal and all systems are running as expected. Our teams are continuing to monitor for any changes.

  3. resolved Jun 17, 2025, 05:57 PM UTC

    The team has mitigated the issue, and the 502 intermittent errors no longer occuring. This incident is now resolved.