Coconut Software incident

Email Notification Delivery Delays

Notice Resolved View vendor source →

Coconut Software experienced a notice incident on August 8, 2025 affecting Notifications, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 10:16 PM UTC
Resolved
Aug 11, 2025, 12:51 AM UTC
Duration
2d 2h
Detected by Pingoru
Aug 08, 2025, 10:16 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Aug 08, 2025, 10:16 PM UTC

    We are currently experiencing delays in email notifications being sent to clients. Our team is actively investigating the cause and working to restore normal delivery times. We will provide updates as soon as more information becomes available.

  2. identified Aug 09, 2025, 12:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 11, 2025, 12:51 AM UTC

    This incident has been resolved.