Coconut Software incident

Reserve with Google integration

Minor Resolved View vendor source →

Coconut Software experienced a minor incident on May 2, 2024 affecting Application, lasting 28d 17h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 07:47 PM UTC
Resolved
May 31, 2024, 01:27 PM UTC
Duration
28d 17h
Detected by Pingoru
May 02, 2024, 07:47 PM UTC

Affected components

Application

Update timeline

  1. investigating May 02, 2024, 07:47 PM UTC

    The Reserve with Google integration is currently unavailable for a select number of Coconut customers due to a configuration change made by Google. We are in contact with Google and are working with them to restore the integration promptly.

  2. investigating May 03, 2024, 12:01 AM UTC

    We’re continuing to investigate internally. Thanks for your patience while we continue working toward a resolution.

  3. resolved May 31, 2024, 01:27 PM UTC

    RwG is now operational, and customers should see the button appearing in Google Search moving forward