Coconut Software incident

Reports of intermittent login failures

Minor Resolved View vendor source →

Coconut Software experienced a minor incident on August 9, 2024 affecting Application, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2024, 09:03 PM UTC
Resolved
Aug 09, 2024, 11:06 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 09, 2024, 09:03 PM UTC

Affected components

Application

Update timeline

  1. investigating Aug 09, 2024, 09:03 PM UTC

    We’re currently investigating reports of login failures.

  2. monitoring Aug 09, 2024, 09:41 PM UTC

    We have mitigated the problem and we are now monitoring closely.

  3. resolved Aug 09, 2024, 11:06 PM UTC

    The issue has been resolved and the service is operating normally.