Coconut Software experienced a notice incident on December 16, 2024 affecting Application, lasting 5h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 16, 2024, 04:32 PM UTC
Some of our customers experienced a recent delay with Microsoft Graph migration. These delays impacted the synchronization of your data. We have identified and resolved the underlying issue, and our systems are now actively catching up on any pending synchronization tasks. During this catch-up period, you may observe some delays in data updates. Important: To ensure the sync completes as quickly as possible, please avoid initiating any manual resyncs within your applications. Doing so may further slow down the overall process.
- resolved Dec 16, 2024, 09:49 PM UTC
We're marking this incident resolved as data sync has caught up and all systems are running as expected.