Coconut Software incident

US Prod Application Outage

Critical Resolved View vendor source →

Coconut Software experienced a critical incident on January 30, 2025 affecting Application, lasting 11d 15h. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2025, 12:03 AM UTC
Resolved
Feb 10, 2025, 03:43 PM UTC
Duration
11d 15h
Detected by Pingoru
Jan 30, 2025, 12:03 AM UTC

Affected components

Application

Update timeline

  1. investigating Jan 30, 2025, 12:03 AM UTC

    We are currently investigating this issue and will provide an update shortly.

  2. monitoring Jan 30, 2025, 12:25 AM UTC

    A fix has been implemented, and system is now stable. Our team is monitoring.

  3. resolved Feb 10, 2025, 03:43 PM UTC

    This incident has been resolved.