Coconut Software incident

US Prod Analytics Delay

Notice Resolved View vendor source →

Coconut Software experienced a notice incident on February 10, 2025 affecting Application, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2025, 03:54 PM UTC
Resolved
Feb 10, 2025, 06:01 PM UTC
Duration
2h 7m
Detected by Pingoru
Feb 10, 2025, 03:54 PM UTC

Affected components

Application

Update timeline

  1. identified Feb 10, 2025, 03:54 PM UTC

    We're experiencing an issue with platform analytics. Data will be unavailable for approximately two hours while our team implements a fix. Once the fix has been implemented, data will become available again. No data will be lost during this time. We will provide an update if this timeline changes.

  2. resolved Feb 10, 2025, 06:01 PM UTC

    This incident has been resolved. All data is now up to date.