Coconut Software incident

Coconut Connect meetings by phone unavailable

Minor Resolved View vendor source →

Coconut Software experienced a minor incident on April 9, 2025 affecting Application, lasting 5h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 05:34 PM UTC
Resolved
Apr 09, 2025, 11:20 PM UTC
Duration
5h 45m
Detected by Pingoru
Apr 09, 2025, 05:34 PM UTC

Affected components

Application

Update timeline

  1. identified Apr 09, 2025, 05:34 PM UTC

    Joining Coconut Connect meetings by phone is currently unavailable for customers who have been recently migrated to the updated version of Coconut Connect. It is still possible to join Coconut Connect meetings over video in your browser. Our dial-in provider is experiencing an outage, and is working to remediate it.

  2. resolved Apr 09, 2025, 11:20 PM UTC

    This incident has been resolved.