Coalesce experienced a minor incident on September 4, 2025 affecting API and Scheduler, lasting 18h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2025, 10:22 PM UTC
We are aware of intermittent issues and are investigating. We will provide updates as we progress in our investigation.
- investigating Sep 04, 2025, 10:22 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 04, 2025, 11:03 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 04, 2025, 11:50 PM UTC
All systems continue to be operating normally. We are currently working on identifying the root cause of the issue and will update this incident when determined.
- monitoring Sep 05, 2025, 03:42 PM UTC
We are continuing to monitor this incident and will provide updates throughout the day.
- resolved Sep 05, 2025, 04:59 PM UTC
This incident is resolved and no longer affecting our users and operations. Please reach out to Coalesce Support if you continue to be impacted.