CMiC Outage History

CMiC is up right now

CMiC had 28 outages in the last 2 years totaling 122h 8m of downtime — averaging 1.2 incidents per month.

There were 28 CMiC outages since July 10, 2024 totaling 122h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cmiccloud.com

Minor June 3, 2026

Issue with app12 server

Detected by Pingoru
Jun 03, 2026, 09:07 PM UTC
Resolved
Jun 03, 2026, 10:54 PM UTC
Duration
1h 46m
Affected: SystemEnterpriseField
Timeline · 1 update
  1. identified Jun 03, 2026, 09:07 PM UTC

    We are aware of a degraded performance on app12 in NOVA PROD environment. The team is looking into it. If you are experiencing slowness on this server, please log off and try a new browser session so you can land on another server in the meantime,

Read the full incident report →

Minor May 29, 2026

Degraded Performance - NOVA

Detected by Pingoru
May 29, 2026, 03:12 PM UTC
Resolved
May 29, 2026, 04:16 PM UTC
Duration
1h 3m
Affected: SystemEnterpriseFieldReportsBusiness Intelligence
Timeline · 3 updates
  1. identified May 29, 2026, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 29, 2026, 03:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2026

Outgoing emails not working

Detected by Pingoru
May 06, 2026, 01:24 PM UTC
Resolved
May 06, 2026, 03:23 PM UTC
Duration
1h 59m
Affected: Emails
Timeline · 3 updates
  1. identified May 06, 2026, 01:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 06, 2026, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 03:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026

Degraded Performance

Detected by Pingoru
Apr 14, 2026, 07:06 PM UTC
Resolved
Apr 15, 2026, 12:20 AM UTC
Duration
5h 14m
Affected: SystemSystemEnterpriseEnterpriseFieldFieldBusiness IntelligenceBusiness Intelligence
Timeline · 5 updates
  1. investigating Apr 14, 2026, 07:06 PM UTC

    We are currently investigating an issue with one of the infrastructure components.

  2. monitoring Apr 14, 2026, 07:16 PM UTC

    We are actively monitoring the situation following an incident with one of our servers.

  3. identified Apr 14, 2026, 07:34 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 14, 2026, 08:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 15, 2026, 12:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025

Comdata, Kofax and Corpay imports not processing

Detected by Pingoru
Dec 01, 2025, 09:05 PM UTC
Resolved
Dec 02, 2025, 12:20 AM UTC
Duration
3h 14m
Affected: Third-Party IntegrationsThird-Party Integrations
Timeline · 2 updates
  1. investigating Dec 01, 2025, 09:05 PM UTC

    We are experiencing an issue where imports from various systems are not processing. Please do not process any further records until an update has been provided

  2. resolved Dec 02, 2025, 12:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025

ATLAS - Image Manager Degraded Performance

Detected by Pingoru
Nov 25, 2025, 04:40 PM UTC
Resolved
Nov 25, 2025, 09:54 PM UTC
Duration
5h 14m
Affected: SystemEnterprise
Timeline · 3 updates
  1. identified Nov 25, 2025, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 25, 2025, 08:38 PM UTC

    A resolution for the issue has been developed and successfully tested. We are now in the process of deploying the fix to our production environment and will share another update shortly.

  3. resolved Nov 25, 2025, 09:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Cloudflare Outage

Detected by Pingoru
Nov 18, 2025, 01:32 PM UTC
Resolved
Nov 18, 2025, 06:10 PM UTC
Duration
4h 37m
Affected: SystemSystemEnterpriseEnterpriseFieldFieldReportsReportsBusiness IntelligenceBusiness IntelligenceMobile ApplicationsMobile ApplicationsThird-Party IntegrationsThird-Party IntegrationsEmails
Timeline · 5 updates
  1. monitoring Nov 18, 2025, 01:32 PM UTC

    Cloudflare, a leading global security provider, is having a major outage that unfortunately affects CMiC at the moment. According to their status page: https://www.cloudflarestatus.com/ the problem was identified and a fix is being implemented. We are waiting for those changes to propagate fully and CMiC should be back up once that's done.

  2. monitoring Nov 18, 2025, 02:09 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 18, 2025, 02:18 PM UTC

    ATLAS was brought back to operational 10 minutes ago. We are working to get NOVA back to operational in the next 10 minutes or so.

  4. monitoring Nov 18, 2025, 02:23 PM UTC

    NOVA is back up and running. Please clear your browser's cache and cookies.

  5. resolved Nov 18, 2025, 06:10 PM UTC

    This incident has been resolved

Read the full incident report →

Minor November 6, 2025

NOVA - Degraded Performance

Detected by Pingoru
Nov 06, 2025, 02:25 PM UTC
Resolved
Nov 06, 2025, 08:34 PM UTC
Duration
6h 9m
Affected: SystemEnterpriseField
Timeline · 4 updates
  1. investigating Nov 06, 2025, 02:25 PM UTC

    NOVA system is experiencing a degraded performance where some users may see slow loading of programs and/or some errors when logging into the application. We are investigating.

  2. identified Nov 06, 2025, 03:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 06, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 06, 2025, 08:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 30, 2025

Degraded Performance - ATLAS/NOVA

Detected by Pingoru
Jul 30, 2025, 06:36 PM UTC
Resolved
Jul 30, 2025, 09:09 PM UTC
Duration
2h 33m
Affected: SystemSystemEnterpriseEnterprise
Timeline · 3 updates
  1. identified Jul 30, 2025, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 30, 2025, 06:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 30, 2025, 09:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2025

Errors in Imaging Application

Detected by Pingoru
Jul 29, 2025, 12:47 PM UTC
Resolved
Jul 29, 2025, 01:17 PM UTC
Duration
29m
Affected: EnterpriseEnterprise
Timeline · 3 updates
  1. identified Jul 29, 2025, 12:47 PM UTC

    The issue has been identified and we are actively working on addressing a fix during business hours.

  2. identified Jul 29, 2025, 01:05 PM UTC

    The application has been fixed in ATLAS PROD, we are working on addressing NOVA PROD now

  3. resolved Jul 29, 2025, 01:17 PM UTC

    Nova Prod has been updated as well

Read the full incident report →

Minor June 2, 2025

Construct ESS/CT Login Error on Mobile - ATLAS

Detected by Pingoru
Jun 02, 2025, 01:19 PM UTC
Resolved
Jun 02, 2025, 03:01 PM UTC
Duration
1h 42m
Affected: Mobile Applications
Timeline · 2 updates
  1. identified Jun 02, 2025, 01:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 02, 2025, 03:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2025

Single Sign-On (SSO) Login Issues on Construct Mobile Apps

Detected by Pingoru
Apr 28, 2025, 05:08 PM UTC
Resolved
Apr 29, 2025, 01:40 AM UTC
Duration
8h 32m
Affected: Mobile ApplicationsMobile Applications
Timeline · 3 updates
  1. identified Apr 28, 2025, 05:08 PM UTC

    We are currently investigating an issue where users may experience errors when attempting to log in to the Construct mobile applications using Single Sign-On (SSO). Our team is actively working to resolve the issue as quickly as possible. We will provide updates as they become available. Thank you for your patience.

  2. monitoring Apr 28, 2025, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results. If you are still having issues login, please enter a case with Support and it will reviewed as a priority.

  3. resolved Apr 29, 2025, 01:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2025

Construct ESS and CT - Intermittent Login Error on Mobile Devices

Detected by Pingoru
Feb 10, 2025, 03:11 PM UTC
Resolved
Feb 10, 2025, 05:50 PM UTC
Duration
2h 38m
Affected: Mobile ApplicationsMobile Applications
Timeline · 3 updates
  1. investigating Feb 10, 2025, 03:11 PM UTC

    We are currently investigating an issue where users might be getting a 502 error trying to login to Construct CT and Construct ESS on certain mobile devices

  2. monitoring Feb 10, 2025, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2025, 05:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 17, 2024

Degraded Performance in NOVA

Detected by Pingoru
Dec 17, 2024, 07:49 PM UTC
Resolved
Dec 18, 2024, 12:55 AM UTC
Duration
5h 6m
Affected: SystemEnterpriseField
Timeline · 6 updates
  1. investigating Dec 17, 2024, 07:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 17, 2024, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 17, 2024, 08:05 PM UTC

    We are continuing to monitor for any further issues.

  4. identified Dec 17, 2024, 10:22 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Dec 17, 2024, 10:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 18, 2024, 12:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2024

Image manager flysheets not loading

Detected by Pingoru
Dec 09, 2024, 01:11 PM UTC
Resolved
Dec 09, 2024, 05:48 PM UTC
Duration
4h 36m
Affected: EnterpriseEnterprise
Timeline · 3 updates
  1. identified Dec 09, 2024, 01:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 09, 2024, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2024, 05:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 2, 2024

Elevated Load Times - NOVA

Detected by Pingoru
Dec 02, 2024, 02:41 PM UTC
Resolved
Dec 02, 2024, 06:38 PM UTC
Duration
3h 57m
Affected: SystemEnterpriseFieldReportsBusiness Intelligence
Timeline · 3 updates
  1. identified Dec 02, 2024, 02:41 PM UTC

    We are currently experiencing increased load times across some programs. Our team is actively investigating the issue and working on a resolution. Performance may be slower than usual during this time. We apologize for any inconvenience and will provide updates as soon as we have more information.

  2. monitoring Dec 02, 2024, 04:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2024, 06:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2024

Intermittent 'Bad Oracle Access Manager Request' errors

Detected by Pingoru
Nov 18, 2024, 09:52 PM UTC
Resolved
Nov 19, 2024, 09:26 AM UTC
Duration
11h 33m
Affected: SystemSystem
Timeline · 3 updates
  1. identified Nov 18, 2024, 09:52 PM UTC

    The issue has been identified and a permanent fix is being implemented.

  2. identified Nov 19, 2024, 02:35 AM UTC

    An emergency maintenance will be performed at 11pm EST to address these errors.

  3. resolved Nov 19, 2024, 09:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2024

Access Issues - ATLAS

Detected by Pingoru
Nov 18, 2024, 02:58 PM UTC
Resolved
Nov 18, 2024, 05:41 PM UTC
Duration
2h 42m
Affected: SystemEnterpriseField
Timeline · 3 updates
  1. investigating Nov 18, 2024, 02:58 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 18, 2024, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2024, 05:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2024

Reports Printing

Detected by Pingoru
Nov 05, 2024, 01:37 PM UTC
Resolved
Nov 06, 2024, 02:20 AM UTC
Duration
12h 42m
Affected: Reports
Timeline · 5 updates
  1. investigating Nov 05, 2024, 01:37 PM UTC

    We are currently investigating this issue.

  2. identified Nov 05, 2024, 01:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 05, 2024, 01:49 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 05, 2024, 02:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 06, 2024, 02:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2024

Construct PM Web Deployment Degraded Performance

Detected by Pingoru
Oct 29, 2024, 02:53 PM UTC
Resolved
Oct 30, 2024, 11:33 AM UTC
Duration
20h 40m
Affected: FieldField
Timeline · 8 updates
  1. investigating Oct 29, 2024, 02:53 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 29, 2024, 02:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 29, 2024, 02:54 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 29, 2024, 04:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Oct 29, 2024, 04:47 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Oct 29, 2024, 06:09 PM UTC

    We have completed a partial update, and approximately 50% of our servers are now fully operational. Our team is continuing work on the remaining servers, with full restoration expected within the next 90 minutes. Thank you for your patience as we work to resolve this issue.

  7. monitoring Oct 29, 2024, 09:30 PM UTC

    The ATLAS environment has been updated. We will provide an update once its done in NOVA.

  8. resolved Oct 30, 2024, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 27, 2024

Degraded Performance with Reports

Detected by Pingoru
Oct 27, 2024, 06:48 PM UTC
Resolved
Oct 28, 2024, 02:16 AM UTC
Duration
7h 28m
Affected: ReportsReports
Timeline · 4 updates
  1. identified Oct 27, 2024, 06:48 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 27, 2024, 10:02 PM UTC

    We are continuing to work on a fix for this issue. In the meantime, as a workaround please try the printing reports via email option. We should have this issue resolved soon and will provide an update accordingly

  3. monitoring Oct 27, 2024, 11:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2024, 02:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2024

Degraded Performance (NOVA)

Detected by Pingoru
Oct 15, 2024, 08:43 PM UTC
Resolved
Oct 15, 2024, 11:04 PM UTC
Duration
2h 21m
Affected: SystemEnterpriseFieldReportsBusiness IntelligenceMobile ApplicationsThird-Party IntegrationsEmails
Timeline · 3 updates
  1. investigating Oct 15, 2024, 08:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 15, 2024, 08:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2024, 11:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 11, 2024

Degraded Performance (ATLAS)

Detected by Pingoru
Oct 11, 2024, 01:02 PM UTC
Resolved
Oct 11, 2024, 04:12 PM UTC
Duration
3h 9m
Affected: SystemEnterpriseFieldReportsBusiness IntelligenceMobile ApplicationsThird-Party Integrations
Timeline · 3 updates
  1. investigating Oct 11, 2024, 01:02 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 11, 2024, 01:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 11, 2024, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2024

Degraded Performance - ATLAS

Detected by Pingoru
Sep 03, 2024, 03:46 PM UTC
Resolved
Sep 03, 2024, 04:21 PM UTC
Duration
35m
Affected: SystemEnterpriseFieldReportsBusiness IntelligenceMobile ApplicationsThird-Party Integrations
Timeline · 2 updates
  1. investigating Sep 03, 2024, 03:46 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 03, 2024, 04:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 30, 2024

Login Issues - NOVA

Detected by Pingoru
Jul 30, 2024, 06:30 PM UTC
Resolved
Jul 30, 2024, 08:27 PM UTC
Duration
1h 57m
Affected: SystemEnterpriseFieldReportsBusiness IntelligenceMobile ApplicationsThird-Party IntegrationsEmails
Timeline · 5 updates
  1. investigating Jul 30, 2024, 06:11 PM UTC

    We are currently investigating this issue.

  2. identified Jul 30, 2024, 06:30 PM UTC

    Some users may have issues logging in. We are actively reviewing this.

  3. identified Jul 30, 2024, 06:31 PM UTC

    Some users may have issues logging in. We are actively reviewing this.

  4. monitoring Jul 30, 2024, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 30, 2024, 08:27 PM UTC

    This incident has been resolved.

Read the full incident report →