CMiC incident

NOVA - Degraded Performance

Minor Resolved View vendor source →

CMiC experienced a minor incident on November 6, 2025 affecting System and Enterprise and 1 more component, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 02:25 PM UTC
Resolved
Nov 06, 2025, 08:34 PM UTC
Duration
6h 9m
Detected by Pingoru
Nov 06, 2025, 02:25 PM UTC

Affected components

SystemEnterpriseField

Update timeline

  1. investigating Nov 06, 2025, 02:25 PM UTC

    NOVA system is experiencing a degraded performance where some users may see slow loading of programs and/or some errors when logging into the application. We are investigating.

  2. identified Nov 06, 2025, 03:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 06, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 06, 2025, 08:34 PM UTC

    This incident has been resolved.