CMiC Outage History

CMiC had 28 outages in the last 2 years totaling 145h 22m of downtime — averaging 1.2 incidents per month.

There were 28 CMiC outages since July 10, 2024 totaling 145h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cmiccloud.com

Minor July 24, 2024

Degraded Performance in Image Manager - ATLAS

Detected by Pingoru: Jul 24, 2024, 03:55 PM UTC
Resolved: Jul 29, 2024, 05:51 PM UTC
Duration: 5d 1h

Affected: Enterprise

Timeline · 4 updates

identified Jul 24, 2024, 03:55 PM UTC

Users may encounter 500 errors when accessing images in image manager. To address this issue, please clear your browser cache and log in again. Our team is actively working on a permanent solution, which we anticipate will be implemented by tonight.
monitoring Jul 25, 2024, 02:40 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jul 26, 2024, 03:06 PM UTC

We are continuing to monitor for any further issues.
resolved Jul 29, 2024, 05:51 PM UTC

This incident has been resolved.

Read the full incident report →

Minor July 15, 2024

Mobile Apps Down - NOVA

Detected by Pingoru: Jul 15, 2024, 03:47 PM UTC
Resolved: Jul 15, 2024, 06:01 PM UTC
Duration: 2h 13m

Affected: Mobile Applications

Timeline · 3 updates

investigating Jul 15, 2024, 03:47 PM UTC

We are currently investigating this issue.
monitoring Jul 15, 2024, 04:27 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 15, 2024, 06:01 PM UTC

This incident has been resolved.

Read the full incident report →

Minor July 10, 2024

Support Portal - Degraded Performance

Detected by Pingoru: Jul 10, 2024, 04:58 PM UTC
Resolved: Jul 11, 2024, 02:10 PM UTC
Duration: 21h 12m

Affected: Support Portal

Timeline · 2 updates

investigating Jul 10, 2024, 04:58 PM UTC

Our Support Portal is currently experiencing technical issues. We have contacted our provider and hope to have this resolved soon.
resolved Jul 11, 2024, 02:10 PM UTC

This incident has been resolved.

Read the full incident report →