CMiC Outage History

CMiC is up right now

Pingoru has recorded 51 incidents for CMiC: 11 in the last 12 months and 2 in the last 90 days.

Source: status.cmiccloud.com

51incidents recorded
11last 12 months
2last 90 days
5 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking CMiC in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202615 of 720 (1%)
May 202623 of 744 (0%)
June 202626 of 720 (1%)
July 202600 of 744 (0%)
August 202612 of 744 (0%)
September 2026118 of 720 (3%)
October 202600 of 512 (0%)

Incidents, newest first

Minor September 1, 2026 Intermittent Idle Session Timeout 17h 57m System, System, Enterprise, Enterprise and 6 more

Started Sep 01, 2026, 06:56 PM UTC· resolved Sep 02, 2026, 12:53 PM UTC

  1. identified Sep 01, 2026, 06:56 PM UTC

    We are currently investigating an issue where users with sessions that have been idle for an extended period may experience a timeout when resuming activity. If impacted, users should first try opening CMiC in a new browser tab. If the issue persists, please close the browser and start a new browser session before logging back into the application. The issue has been identified, and a fix is scheduled to be deployed tonight.

  2. monitoring Sep 02, 2026, 05:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2026, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 3, 2026 Degraded performance on certain Servers 1h 54m Enterprise, Enterprise

Started Aug 03, 2026, 11:29 AM UTC· resolved Aug 03, 2026, 01:24 PM UTC

  1. investigating Aug 03, 2026, 11:29 AM UTC

    We are currently investigating this issue.

  2. identified Aug 03, 2026, 12:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 03, 2026, 12:51 PM UTC

    NOVA servers are all back to Normal. ATLAS is almost done.

  4. monitoring Aug 03, 2026, 12:55 PM UTC

    All servers on both ATLAS and NOVA should be back to normal.

  5. resolved Aug 03, 2026, 01:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026 Degraded Performance - Cloudflare 4h 38m System, System, Enterprise, Enterprise and 12 more

Started Jun 22, 2026, 02:46 PM UTC· resolved Jun 22, 2026, 07:25 PM UTC

  1. identified Jun 22, 2026, 02:46 PM UTC

    Cloudflare, a leading global security provider, is facing errors that unfortunately affects CMiC at the moment. According to their status page: https://www.cloudflarestatus.com/ the problem was identified and a fix is being implemented. We are waiting for those changes to propagate fully and CMiC should be back up once that's done.

  2. monitoring Jun 22, 2026, 04:49 PM UTC

    Cloudflare Update: "Traffic engineering efforts have successfully mitigated the majority of congestion and packet drops. Services are largely stable, with only minor residual impact remaining. A small number of intermittent errors may still be observed for services with origins in North America as we work to fully clear the remaining load."

  3. resolved Jun 22, 2026, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026 Issue with app12 server 1h 46m System, Enterprise, Field

Started Jun 03, 2026, 09:07 PM UTC· resolved Jun 03, 2026, 10:54 PM UTC

  1. identified Jun 03, 2026, 09:07 PM UTC

    We are aware of a degraded performance on app12 in NOVA PROD environment. The team is looking into it. If you are experiencing slowness on this server, please log off and try a new browser session so you can land on another server in the meantime,

Read the full incident report →

Minor May 29, 2026 Degraded Performance - NOVA 1h 3m System, Enterprise, Field, Reports and 1 more

Started May 29, 2026, 03:12 PM UTC· resolved May 29, 2026, 04:16 PM UTC

  1. identified May 29, 2026, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 29, 2026, 03:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2026 Outgoing emails not working 1h 59m Emails

Started May 06, 2026, 01:24 PM UTC· resolved May 06, 2026, 03:23 PM UTC

  1. identified May 06, 2026, 01:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 06, 2026, 01:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 03:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026 Degraded Performance 5h 14m System, System, Enterprise, Enterprise and 4 more

Started Apr 14, 2026, 07:06 PM UTC· resolved Apr 15, 2026, 12:20 AM UTC

  1. investigating Apr 14, 2026, 07:06 PM UTC

    We are currently investigating an issue with one of the infrastructure components.

  2. monitoring Apr 14, 2026, 07:16 PM UTC

    We are actively monitoring the situation following an incident with one of our servers.

  3. identified Apr 14, 2026, 07:34 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 14, 2026, 08:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 15, 2026, 12:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025 Comdata, Kofax and Corpay imports not processing 3h 14m Third-Party Integrations, Third-Party Integrations

Started Dec 01, 2025, 09:05 PM UTC· resolved Dec 02, 2025, 12:20 AM UTC

  1. investigating Dec 01, 2025, 09:05 PM UTC

    We are experiencing an issue where imports from various systems are not processing. Please do not process any further records until an update has been provided

  2. resolved Dec 02, 2025, 12:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025 ATLAS - Image Manager Degraded Performance 5h 14m System, Enterprise

Started Nov 25, 2025, 04:40 PM UTC· resolved Nov 25, 2025, 09:54 PM UTC

  1. identified Nov 25, 2025, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 25, 2025, 08:38 PM UTC

    A resolution for the issue has been developed and successfully tested. We are now in the process of deploying the fix to our production environment and will share another update shortly.

  3. resolved Nov 25, 2025, 09:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Cloudflare Outage 4h 37m System, System, Enterprise, Enterprise and 11 more

Started Nov 18, 2025, 01:32 PM UTC· resolved Nov 18, 2025, 06:10 PM UTC

  1. monitoring Nov 18, 2025, 01:32 PM UTC

    Cloudflare, a leading global security provider, is having a major outage that unfortunately affects CMiC at the moment. According to their status page: https://www.cloudflarestatus.com/ the problem was identified and a fix is being implemented. We are waiting for those changes to propagate fully and CMiC should be back up once that's done.

  2. monitoring Nov 18, 2025, 02:09 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 18, 2025, 02:18 PM UTC

    ATLAS was brought back to operational 10 minutes ago. We are working to get NOVA back to operational in the next 10 minutes or so.

  4. monitoring Nov 18, 2025, 02:23 PM UTC

    NOVA is back up and running. Please clear your browser's cache and cookies.

  5. resolved Nov 18, 2025, 06:10 PM UTC

    This incident has been resolved

Read the full incident report →

Minor November 6, 2025 NOVA - Degraded Performance 6h 9m System, Enterprise, Field

Started Nov 06, 2025, 02:25 PM UTC· resolved Nov 06, 2025, 08:34 PM UTC

  1. investigating Nov 06, 2025, 02:25 PM UTC

    NOVA system is experiencing a degraded performance where some users may see slow loading of programs and/or some errors when logging into the application. We are investigating.

  2. identified Nov 06, 2025, 03:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 06, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 06, 2025, 08:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 30, 2025 Degraded Performance - ATLAS/NOVA 2h 33m System, System, Enterprise, Enterprise

Started Jul 30, 2025, 06:36 PM UTC· resolved Jul 30, 2025, 09:09 PM UTC

  1. identified Jul 30, 2025, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 30, 2025, 06:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 30, 2025, 09:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2025 Errors in Imaging Application 29m Enterprise, Enterprise

Started Jul 29, 2025, 12:47 PM UTC· resolved Jul 29, 2025, 01:17 PM UTC

  1. identified Jul 29, 2025, 12:47 PM UTC

    The issue has been identified and we are actively working on addressing a fix during business hours.

  2. identified Jul 29, 2025, 01:05 PM UTC

    The application has been fixed in ATLAS PROD, we are working on addressing NOVA PROD now

  3. resolved Jul 29, 2025, 01:17 PM UTC

    Nova Prod has been updated as well

Read the full incident report →

Minor June 2, 2025 Construct ESS/CT Login Error on Mobile - ATLAS 1h 42m Mobile Applications

Started Jun 02, 2025, 01:19 PM UTC· resolved Jun 02, 2025, 03:01 PM UTC

  1. identified Jun 02, 2025, 01:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 02, 2025, 03:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2025 Single Sign-On (SSO) Login Issues on Construct Mobile Apps 8h 32m Mobile Applications, Mobile Applications

Started Apr 28, 2025, 05:08 PM UTC· resolved Apr 29, 2025, 01:40 AM UTC

  1. identified Apr 28, 2025, 05:08 PM UTC

    We are currently investigating an issue where users may experience errors when attempting to log in to the Construct mobile applications using Single Sign-On (SSO). Our team is actively working to resolve the issue as quickly as possible. We will provide updates as they become available. Thank you for your patience.

  2. monitoring Apr 28, 2025, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results. If you are still having issues login, please enter a case with Support and it will reviewed as a priority.

  3. resolved Apr 29, 2025, 01:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2025 Construct ESS and CT - Intermittent Login Error on Mobile Devices 2h 38m Mobile Applications, Mobile Applications

Started Feb 10, 2025, 03:11 PM UTC· resolved Feb 10, 2025, 05:50 PM UTC

  1. investigating Feb 10, 2025, 03:11 PM UTC

    We are currently investigating an issue where users might be getting a 502 error trying to login to Construct CT and Construct ESS on certain mobile devices

  2. monitoring Feb 10, 2025, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2025, 05:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 17, 2024 Degraded Performance in NOVA 5h 6m System, Enterprise, Field

Started Dec 17, 2024, 07:49 PM UTC· resolved Dec 18, 2024, 12:55 AM UTC

  1. investigating Dec 17, 2024, 07:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 17, 2024, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 17, 2024, 08:05 PM UTC

    We are continuing to monitor for any further issues.

  4. identified Dec 17, 2024, 10:22 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Dec 17, 2024, 10:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 18, 2024, 12:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2024 Image manager flysheets not loading 4h 36m Enterprise, Enterprise

Started Dec 09, 2024, 01:11 PM UTC· resolved Dec 09, 2024, 05:48 PM UTC

  1. identified Dec 09, 2024, 01:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 09, 2024, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2024, 05:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 2, 2024 Elevated Load Times - NOVA 3h 57m System, Enterprise, Field, Reports and 1 more

Started Dec 02, 2024, 02:41 PM UTC· resolved Dec 02, 2024, 06:38 PM UTC

  1. identified Dec 02, 2024, 02:41 PM UTC

    We are currently experiencing increased load times across some programs. Our team is actively investigating the issue and working on a resolution. Performance may be slower than usual during this time. We apologize for any inconvenience and will provide updates as soon as we have more information.

  2. monitoring Dec 02, 2024, 04:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2024, 06:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2024 Intermittent 'Bad Oracle Access Manager Request' errors 11h 33m System, System

Started Nov 18, 2024, 09:52 PM UTC· resolved Nov 19, 2024, 09:26 AM UTC

  1. identified Nov 18, 2024, 09:52 PM UTC

    The issue has been identified and a permanent fix is being implemented.

  2. identified Nov 19, 2024, 02:35 AM UTC

    An emergency maintenance will be performed at 11pm EST to address these errors.

  3. resolved Nov 19, 2024, 09:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2024 Access Issues - ATLAS 2h 42m System, Enterprise, Field

Started Nov 18, 2024, 02:58 PM UTC· resolved Nov 18, 2024, 05:41 PM UTC

  1. investigating Nov 18, 2024, 02:58 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 18, 2024, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2024, 05:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2024 Reports Printing 12h 42m Reports

Started Nov 05, 2024, 01:37 PM UTC· resolved Nov 06, 2024, 02:20 AM UTC

  1. investigating Nov 05, 2024, 01:37 PM UTC

    We are currently investigating this issue.

  2. identified Nov 05, 2024, 01:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 05, 2024, 01:49 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 05, 2024, 02:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 06, 2024, 02:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2024 Construct PM Web Deployment Degraded Performance 20h 40m Field, Field

Started Oct 29, 2024, 02:53 PM UTC· resolved Oct 30, 2024, 11:33 AM UTC

  1. investigating Oct 29, 2024, 02:53 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 29, 2024, 02:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 29, 2024, 02:54 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 29, 2024, 04:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Oct 29, 2024, 04:47 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Oct 29, 2024, 06:09 PM UTC

    We have completed a partial update, and approximately 50% of our servers are now fully operational. Our team is continuing work on the remaining servers, with full restoration expected within the next 90 minutes. Thank you for your patience as we work to resolve this issue.

  7. monitoring Oct 29, 2024, 09:30 PM UTC

    The ATLAS environment has been updated. We will provide an update once its done in NOVA.

  8. resolved Oct 30, 2024, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 27, 2024 Degraded Performance with Reports 7h 28m Reports, Reports

Started Oct 27, 2024, 06:48 PM UTC· resolved Oct 28, 2024, 02:16 AM UTC

  1. identified Oct 27, 2024, 06:48 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 27, 2024, 10:02 PM UTC

    We are continuing to work on a fix for this issue. In the meantime, as a workaround please try the printing reports via email option. We should have this issue resolved soon and will provide an update accordingly

  3. monitoring Oct 27, 2024, 11:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2024, 02:16 AM UTC

    This incident has been resolved.

Read the full incident report →