Clover Outage History

We are currently investigating an issue where a small subset of merchants using the Safari browser are unable to log into the Web Dashboard or set up new accounts. Our engineering team is actively working on a fix to resolve this error. In the meantime, impacted users can bypass this issue by logging in or registering using an alternative web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge. We appreciate your patience and will share another update as soon as more information becomes available.

Clover merchants may currently experience issues with Cloud Pay Display functionality and Merchant Web Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.

Clover merchants may currently experiencing issues with Web Dashboard login and Syncing between devices, Cloud Pay Display Payments, Refunds and Voids. Our engineers are actively working to fix the issue. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.

We are aware that Mastercard and Visa Card are experiencing a outage that may impact processing for some merchants. Our teams are working closely with Mastercard/ Visa to resolve the issue as quickly as possible. Please note that this is an issue affecting Mastercard/ Visa systems and not a Clover-specific problem. We will continue to monitor the situation and provide updates as more information becomes available. Thank you for your patience and understanding.

We are investigating an issue affecting payment processing for some merchants. Our engineering teams are actively working on a fix. We will provide updates here as soon as more information is available. Thank you for your patience.

Clover merchants may currently experience issues with Cloud Pay Display functionality on third-party connected devices, as well as degraded performance across host devices, Cloud Pay displays, and Merchant Dashboards. Our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue, and we will provide an update once we have an estimated time for resolution. Thank you for your understanding.

We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)

We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.