CloudTalk incident

Agent Statuses Are Not Updating Resulting in Inbound Calls Not Ringing

Major Resolved

CloudTalk experienced a major incident on January 21, 2026, lasting 21h 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 05:44 PM UTC
Resolved
Jan 22, 2026, 03:09 PM UTC
Duration
21h 25m
Detected by Pingoru
Jan 21, 2026, 05:44 PM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.