Cloudli incident

Cloudli Connect Outbound calls | Appels Sortants Cloudli Connect

Minor Resolved View vendor source →

Cloudli experienced a minor incident on October 20, 2025 affecting Routing Services and Outbound Calling and 1 more component, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 20, 2025, 05:00 PM UTC
Duration
2h 42m
Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC

Affected components

Routing ServicesOutbound CallingCall Notifications

Update timeline

  1. investigating Oct 20, 2025, 02:17 PM UTC

    We are currently experiencing an issue affecting outgoing calls, our engineering team is investigating. Impacts: This could potentially cause abnormal delays or an inability to initiate calls. *** Nous rencontrons actuellement un problème affectant les appels sortants. Notre équipe d'ingénieurs mène l'enquête. Impacts: Cela pourrait entraîner des retards anormaux ou une impossibilité de passer des appels.

  2. monitoring Oct 20, 2025, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results. *** Un correctif a été mis en œuvre et nous surveillons les résultats.

  3. resolved Oct 20, 2025, 05:00 PM UTC

    This incident has been resolved. *** Cet incident a été résolu.