Cloudli experienced a major incident on December 12, 2025 affecting Inbound Calling and Outbound Calling, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallingOutbound Calling
Update timeline
- monitoring Dec 12, 2025, 04:23 PM UTC
We experienced an intermittent issue affecting inbound/outbound calls between 10:28 and 10:58 EST. Calls are now working. Our team will continue to monitor the situation. Impacts: This could potentially have cause abnormal delays or an inability to initiate/receive calls.
- resolved Dec 12, 2025, 06:05 PM UTC
We are marking this incident as resolved. Please note that we will provide an analysis of the incident via Statuspage today.