Cloudli experienced a minor incident on February 5, 2026 affecting Outbound Calling, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Calling
Update timeline
- investigating Feb 05, 2026, 03:15 PM UTC
We are currently experiencing an issue with Freeswitch Gateways in Clarity. We are investigating the issue and will follow up when we have identified the issue. This is not globally impacting and is being reported only for notification purposes.
- monitoring Feb 05, 2026, 03:31 PM UTC
The issue was confirmed to be with the Clarity Freeswitch gateways. Resolution is being tested now.
- resolved Feb 05, 2026, 03:48 PM UTC
This issue is resolved.