Cloudli incident

Inbound and outbound calls Cloudli Connect | Appels entrants et sortants Cloudli Connect

Major Resolved View vendor source →

Cloudli experienced a major incident on April 29, 2025 affecting Inbound Calling and Routing Services and 1 more component, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 03:53 PM UTC
Resolved
Apr 29, 2025, 10:02 PM UTC
Duration
6h 8m
Detected by Pingoru
Apr 29, 2025, 03:53 PM UTC

Affected components

Inbound CallingRouting ServicesOutbound CallingCall Notifications

Update timeline

  1. investigating Apr 29, 2025, 03:53 PM UTC

    We are currently experiencing an issue affecting incoming and outgoing calls. Impacts: This could potentially cause abnormal delays or an inability to initiate or receive calls. *** Nous éprouvons actuellement une problématique affectant les appels entrants et sortants. Impacts: Ceci pourrait potentiellement entraîner des délais anormaux ou à une incapacité à initier ou recevoir des appels.

  2. monitoring Apr 29, 2025, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results. *** Un correctif a été mis en œuvre et nous surveillons les résultats.

  3. resolved Apr 29, 2025, 10:02 PM UTC

    This incident has been resolved. *** Cet incident a été résolu.