Cloudi-Fi incident

DHCP Service Degradation Due to Routing Issue

Minor Resolved View vendor source →

Cloudi-Fi experienced a minor incident on August 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 06:19 AM UTC
Resolved
Aug 19, 2025, 06:19 AM UTC
Duration
—
Detected by Pingoru
Aug 19, 2025, 06:19 AM UTC

Update timeline

  1. resolved Aug 19, 2025, 06:19 AM UTC

    Type: Incident Duration: 1 day, 6 hours and 49 minutes Affected Components: DHCP Aug 19, 06:19:10 GMT+0 - Identified - **Incident Summary** An incident occurred on some DHCP nodes. Although tunnels remained up, traffic was not reaching the DHCP server due to an internal routing issue, causing a disruption in service. The issue has been partially mitigated — the **primary node is now functioning as expected**, but the backup node continues to experience routing problems. **Impact** Only limited amount of users were affected. The problem has been partially addressed. The service is now working as expected on one node, the backup is still having an issue. Aug 20, 13:08:39 GMT+0 - Resolved - This incident has been resolved and the service is back to normal.