Cloud.gov experienced a minor incident on September 24, 2024 affecting GSA SecureAuth, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
GSA SecureAuth
Update timeline
- investigating Sep 24, 2024, 06:28 PM UTC
GSA SecureAuth is currently experiencing an outage. GSA customers who log into cloud.gov via SecureAuth may see the error "Invalid User" when attempting to sign in. We are monitoring the outage and will post updates as available.
- resolved Sep 24, 2024, 06:42 PM UTC
SecureAuth availability has been restored. GSA users should be able to sign into cloud.gov. The cloud.gov team will continue to monitor for any further incidents.