Cloud.gov experienced a minor incident on June 26, 2023 affecting External domain service, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
External domain service
Update timeline
- identified Jun 26, 2023, 11:25 AM UTC
cloud.gov is investigating and working to resolve an issue where customers can not provision new external domain instances. Existing instances are fine and available. The team is working on a fix.
- monitoring Jun 26, 2023, 12:40 PM UTC
We have a fix now in place and our acceptance tests pass so we are now monitoring the system. If you have any issues with our external domain service, please contact us via [email protected] or open a service ticket. Thank You
- resolved Jun 26, 2023, 02:27 PM UTC
This incident has been resolved. If you have any issues, please contact us via [email protected] or open a service ticket. Thank You