Cloud.gov incident

Partial outage: cloud.gov customer applications

Minor Resolved View vendor source →

Cloud.gov experienced a minor incident on August 18, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2023, 06:23 PM UTC
Resolved
Aug 17, 2023, 06:30 PM UTC
Duration
—
Detected by Pingoru
Aug 18, 2023, 06:23 PM UTC

Update timeline

  1. resolved Aug 18, 2023, 06:23 PM UTC

    From approximately 2:30pm – 3:00pm ET, a subset of customer applications running only one instance may have been unavailable due to a failing platform virtual machine. The VM was recreated and applications were rescheduled to other nodes in the pool at that point. As a reminder, customers are encouraged to run multiple instance of their production applications to avoid downtime during platform maintenance and partial outages. See https://cloud.gov/docs/management/multiple-instances/ for more.