Cloud.gov incident

Some customers receiving HTTP 5XX errors accessing their applications

Notice Resolved View vendor source →

Cloud.gov experienced a notice incident on October 19, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 07:43 PM UTC
Resolved
Oct 19, 2023, 05:30 PM UTC
Duration
—
Detected by Pingoru
Oct 19, 2023, 07:43 PM UTC

Update timeline

  1. resolved Oct 19, 2023, 07:43 PM UTC

    Today the cloud.gov platform experienced a burst of traffic to the platform which caused some customer applications to experience HTTP 5XX messages while trying to access their applications. This occurred between 13:23 and 13:25 EDT today October 19th. At this time the cloud.gov support team has identified the issue, is monitoring for future events, and working on implementing a solution into production to mitigate future events. At this time the platform is fully available and during the event no customer applications were down, just a subset of applications were not accessible from the internet. If you have any questions or concerns please reach out to cloud.gov support at [email protected]