Cloud.gov incident

Cloud.gov failed logins for some saml IdP providers

Minor Resolved View vendor source →

Cloud.gov experienced a minor incident on December 17, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 05:17 PM UTC
Resolved
Dec 17, 2024, 12:30 PM UTC
Duration
—
Detected by Pingoru
Dec 17, 2024, 05:17 PM UTC

Update timeline

  1. resolved Dec 17, 2024, 05:17 PM UTC

    A newer version of UAA is forcing additional validation on some of the IdP saml providers was rolled out as part of a platform upgrade. This caused logins to fail for the impacted organizations leveraging those IdP saml providers. As of 11:55am ET this change was rolled back and we are working with impacted organizations to identify a root cause.