CloudAMQP Outage History
CloudAMQP is up right nowPingoru has recorded 52 incidents for CloudAMQP: 37 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 5 of 720 (1%) |
| May 2026 | 6 | 26 of 744 (3%) |
| June 2026 | 1 | 25 of 720 (3%) |
| July 2026 | 1 | 6 of 744 (1%) |
| August 2026 | 2 | 25 of 744 (3%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 4 | 14 of 586 (2%) |
Incidents, newest first
Notice February 3, 2026 The shared server 'porpoise' is overloaded. We are investigating this! 40m
Started Feb 03, 2026, 02:47 PM UTC· resolved Feb 03, 2026, 03:28 PM UTC
- investigating Feb 03, 2026, 02:47 PM UTC
We are currently investigating this issue.
- monitoring Feb 03, 2026, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2026, 03:28 PM UTC
This incident has been resolved.
Major February 3, 2026 Azure outage 5h 23m Microsoft Azure
Started Feb 03, 2026, 02:53 AM UTC· resolved Feb 03, 2026, 08:17 AM UTC
- monitoring Feb 03, 2026, 02:53 AM UTC
A known Azure outage is leading to an error that prevents instances being created for now.
- resolved Feb 03, 2026, 08:17 AM UTC
This incident has been resolved by Azure, https://azure.status.microsoft/en-us/status
Notice January 14, 2026 Datadog metrics issue 1h 4m Metrics
Started Jan 14, 2026, 03:54 PM UTC· resolved Jan 14, 2026, 04:58 PM UTC
- investigating Jan 14, 2026, 03:54 PM UTC
We are currently investigating this issue
- identified Jan 14, 2026, 03:55 PM UTC
The issue has been identified and a fix is being implemented
- monitoring Jan 14, 2026, 03:56 PM UTC
We are monitoring now.
- resolved Jan 14, 2026, 04:58 PM UTC
This incident has been resolved.
Notice December 11, 2025 Email Delays 55m Help Scout Email Processing
Started Dec 11, 2025, 12:16 PM UTC· resolved Dec 11, 2025, 01:12 PM UTC
- investigating Dec 11, 2025, 12:16 PM UTC
emails and replies are delayed due to Helscout connection issues https://status.helpscout.com/incidents/kmd031b5fm16,
- resolved Dec 11, 2025, 01:12 PM UTC
This incident has been resolved by third party.
Notice December 10, 2025 Connectivity issues with Azure westeurope 2h 59m Microsoft Azure
Started Dec 10, 2025, 10:13 AM UTC· resolved Dec 10, 2025, 01:13 PM UTC
- investigating Dec 10, 2025, 10:13 AM UTC
Servers in west Europe can experience connection issues due to Virtual Machines issues at the provider. We will monitor and update when we know more.
- resolved Dec 10, 2025, 01:13 PM UTC
This incident has been resolved.
Notice November 19, 2025 Alarms/webhook notification issue 55m
Started Nov 19, 2025, 03:07 PM UTC· resolved Nov 19, 2025, 04:03 PM UTC
- investigating Nov 19, 2025, 03:07 PM UTC
We're currently experiencing issues with alarms notification/webhooks function.
- identified Nov 19, 2025, 03:19 PM UTC
The issue has been identified and a fix is being implemented
- identified Nov 19, 2025, 03:49 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 19, 2025, 04:03 PM UTC
This incident has been resolved
Notice November 17, 2025 Metrics not showing 3h 11m Metrics
Started Nov 17, 2025, 10:52 PM UTC· resolved Nov 18, 2025, 02:03 AM UTC
- identified Nov 17, 2025, 10:52 PM UTC
Metrics are currently not showing for dedicated servers, this is related to an outage of one of our suppliers.
- monitoring Nov 17, 2025, 10:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 02:03 AM UTC
This incident has been resolved.
Major November 5, 2025 Azure westeurope Availability Zone: 2 8h 3m Dedicated servers, Microsoft Azure
Started Nov 05, 2025, 05:47 PM UTC· resolved Nov 06, 2025, 01:50 AM UTC
- identified Nov 05, 2025, 05:47 PM UTC
Access to Azure west Europe Availability zone 2 has been interrupted. Monitoring Azure and their report on the issue.
- identified Nov 05, 2025, 06:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 05, 2025, 07:21 PM UTC
Update from Azure - Current Status: We detected this issue via our automated service monitoring, which identified a spike in hardware temperatures and service incidents affecting multiple clusters. We are actively investigating the cause and working with on-site technicians to restore normal cooling and service operations. The next update will be provided within 60 minutes, or as events warrant. AZ 1 and 2are impacted.
- resolved Nov 06, 2025, 01:50 AM UTC
We have observed that impacted clusters has restored services, and are working to ensure everything is back to normal.
Notice October 30, 2025 Issues with shared instance 'fuji' 11h 58m Shared servers
Started Oct 30, 2025, 03:31 AM UTC· resolved Oct 30, 2025, 03:30 PM UTC
- monitoring Oct 30, 2025, 03:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 03:30 PM UTC
This incident has been resolved.
Notice October 29, 2025 Delay in creating new servers when using copy-config 34m
Started Oct 29, 2025, 05:24 PM UTC· resolved Oct 29, 2025, 05:58 PM UTC
- identified Oct 29, 2025, 05:24 PM UTC
We've identified an issue in creating new clusters, when those clusters are using "copy-config" to get definitions from another cluster. Regular cluster creation still works fine.
- resolved Oct 29, 2025, 05:58 PM UTC
This incident has been resolved.
Minor October 24, 2025 We are having issues creating and upgrading clusters 3h 16m Dedicated servers
Started Oct 24, 2025, 02:21 AM UTC· resolved Oct 24, 2025, 05:38 AM UTC
- investigating Oct 24, 2025, 02:21 AM UTC
We are currently investigating. Creating shared accounts work, but not dedicated. Don't trigger upgrades or plan changes if it can be avoided.
- resolved Oct 24, 2025, 05:38 AM UTC
This incident has been resolved.
Major October 20, 2025 CloudAMQP Support System partial outage 3h 24m Help Scout Email Processing
Started Oct 20, 2025, 05:14 PM UTC· resolved Oct 20, 2025, 08:39 PM UTC
- identified Oct 20, 2025, 05:14 PM UTC
Our service provider for support system is partially down. We can still reach many parts of the system and critical incidents still trigger incident response. If you have issues getting to CloudAMQP support you can use our backup email address [email protected]
- monitoring Oct 20, 2025, 07:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 08:39 PM UTC
This incident has been resolved.
Notice October 13, 2025 Some metrics are not delivered correctly 3h 25m Dedicated servers
Started Oct 13, 2025, 05:01 PM UTC· resolved Oct 13, 2025, 08:27 PM UTC
- identified Oct 13, 2025, 05:01 PM UTC
We're investigating issues with delayed or missing metrics
- monitoring Oct 13, 2025, 05:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2025, 08:27 PM UTC
This incident has been resolved.
Notice October 13, 2025 Issues creating new shared plans 15m Shared servers
Started Oct 13, 2025, 04:44 PM UTC· resolved Oct 13, 2025, 05:00 PM UTC
- identified Oct 13, 2025, 04:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2025, 04:56 PM UTC
We've found the issues and accounts are now being processed as they should.
- resolved Oct 13, 2025, 05:00 PM UTC
This incident has been resolved.
Major September 27, 2025 Issues with Azure region Switzerland North 4h 34m Microsoft Azure
Started Sep 27, 2025, 01:02 AM UTC· resolved Sep 27, 2025, 05:37 AM UTC
- identified Sep 27, 2025, 01:02 AM UTC
Servers in Switzerland North can experience issues due to Storage issues at the provider. We will monitor and update when we know more.
- resolved Sep 27, 2025, 05:37 AM UTC
This incident has been resolved.
Notice September 15, 2025 Metrics delivery delays 3h 58m Metrics
Started Sep 15, 2025, 01:41 PM UTC· resolved Sep 15, 2025, 05:40 PM UTC
- monitoring Sep 15, 2025, 01:41 PM UTC
Between 11:00 and 13:00 UTC we had an issue with our metrics delivery pipeline so some customers might have gotten an reduced amount of metrics, in some cases even none, while some might have seen a spike om metrics being delivered to their integration. The version that caused this has been rolled back and we are now working on a fix.
- resolved Sep 15, 2025, 05:40 PM UTC
This incident has been resolved.
Notice July 23, 2025 Queue process was stopped by the vhost supervisor –
Started Jul 23, 2025, 07:30 AM UTC· resolved Jul 23, 2025, 07:30 AM UTC
- resolved Jul 23, 2025, 09:33 PM UTC
Around 07:30 UTC we deployed a fix that cleaned up leaking message files to a batch of impacted clusters, where around 100 clusters had some message files removed. Most clusters recovered within seconds where RabbitMQ self-healed, but some clusters experienced more severe outages where manual intervention was needed. We have since rectified and informed impacted customer. We apologise for the inconvenience this has caused and are evaluating our internal processes to prevent further occurrences.
Minor June 24, 2025 The shared server ostrich.lmq.cloudamqp.com is not able to start. We are investigating this! 18m Shared servers
Started Jun 24, 2025, 09:26 AM UTC· resolved Jun 24, 2025, 09:44 AM UTC
- investigating Jun 24, 2025, 09:26 AM UTC
We are currently investigating this issue
- identified Jun 24, 2025, 09:42 AM UTC
The issue has been identified.
- resolved Jun 24, 2025, 09:44 AM UTC
This incident has been resolved.
Notice June 10, 2025 Delayed delivery of logs to Datadog 7h 22m
Started Jun 10, 2025, 06:42 AM UTC· resolved Jun 10, 2025, 02:05 PM UTC
- investigating Jun 10, 2025, 06:42 AM UTC
Logs shipped to Datadog are currently delayed.
- resolved Jun 10, 2025, 02:05 PM UTC
This incident has been resolved.
Major April 8, 2025 LavinMQ shared server horse.lmq.cloudamqp.com is not running 3h 27m Shared servers
Started Apr 08, 2025, 10:01 PM UTC· resolved Apr 09, 2025, 01:28 AM UTC
- investigating Apr 08, 2025, 10:01 PM UTC
The shared server horse.lmq.cloudamqp.com is not able to start. We are investigating why it is unable to do so.
- resolved Apr 09, 2025, 01:28 AM UTC
We identified the cause of the crash and found a solution to prevent further crashes. The cluster is now online.
Minor April 1, 2025 Issues with Azure region North Europe 4h 53m Microsoft Azure
Started Apr 01, 2025, 09:23 AM UTC· resolved Apr 01, 2025, 02:17 PM UTC
- investigating Apr 01, 2025, 09:23 AM UTC
Servers in North Europe can experience connection issues due to Virtual Machines issues at the provider. We will monitor and update when we know more.
- resolved Apr 01, 2025, 02:17 PM UTC
This incident has been resolved.
Notice February 23, 2025 Issues with Webhook integration 2h 18m Backend
Started Feb 23, 2025, 06:27 PM UTC· resolved Feb 23, 2025, 08:46 PM UTC
- investigating Feb 23, 2025, 06:27 PM UTC
We are currently investigating this issue.
- identified Feb 23, 2025, 08:46 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 23, 2025, 08:46 PM UTC
This incident has been resolved.
Notice February 20, 2025 Issues with Azure region Norway East 3h 53m Microsoft Azure
Started Feb 20, 2025, 10:23 AM UTC· resolved Feb 20, 2025, 02:17 PM UTC
- investigating Feb 20, 2025, 10:23 AM UTC
Servers in Norway East can experience connection issues due to underlying issues at provider. We monitor and will update when we know more.
- identified Feb 20, 2025, 10:53 AM UTC
Update from the provider: > We are aware of this issue and are actively investigating. An update will be provided as events warrant.
- monitoring Feb 20, 2025, 11:57 AM UTC
We are seeing instances coming back online.
- resolved Feb 20, 2025, 02:17 PM UTC
This incident has been resolved.