CloudAMQP incident

Email Delays

Notice Resolved View vendor source →

CloudAMQP experienced a notice incident on December 11, 2025 affecting Help Scout Email Processing, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 12:16 PM UTC
Resolved
Dec 11, 2025, 01:12 PM UTC
Duration
55m
Detected by Pingoru
Dec 11, 2025, 12:16 PM UTC

Affected components

Help Scout Email Processing

Update timeline

  1. investigating Dec 11, 2025, 12:16 PM UTC

    emails and replies are delayed due to Helscout connection issues https://status.helpscout.com/incidents/kmd031b5fm16,

  2. resolved Dec 11, 2025, 01:12 PM UTC

    This incident has been resolved by third party.