CloudAMQP experienced a major incident on November 5, 2025 affecting Dedicated servers and Microsoft Azure, lasting 8h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 05, 2025, 05:47 PM UTC
Access to Azure west Europe Availability zone 2 has been interrupted. Monitoring Azure and their report on the issue.
- identified Nov 05, 2025, 06:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 05, 2025, 07:21 PM UTC
Update from Azure - Current Status: We detected this issue via our automated service monitoring, which identified a spike in hardware temperatures and service incidents affecting multiple clusters. We are actively investigating the cause and working with on-site technicians to restore normal cooling and service operations. The next update will be provided within 60 minutes, or as events warrant. AZ 1 and 2are impacted.
- resolved Nov 06, 2025, 01:50 AM UTC
We have observed that impacted clusters has restored services, and are working to ensure everything is back to normal.