Close incident

Call Recordings Processing Delayed

Minor Resolved View vendor source →

Close experienced a minor incident on April 23, 2026 affecting Call Recording, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 04:16 PM UTC
Resolved
Apr 23, 2026, 09:18 PM UTC
Duration
5h 2m
Detected by Pingoru
Apr 23, 2026, 04:16 PM UTC

Affected components

Call Recording

Update timeline

  1. investigating Apr 23, 2026, 04:16 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 23, 2026, 04:56 PM UTC

    We are experiencing an issue with a 3rd party provider.

  3. monitoring Apr 23, 2026, 05:32 PM UTC

    We are experiencing an issue with a 3rd party provider.

  4. monitoring Apr 23, 2026, 06:52 PM UTC

    We're continuing to monitor the situation and expect gradual recovery over the next hour.

  5. monitoring Apr 23, 2026, 07:45 PM UTC

    We're continuing to monitor the situation and expect gradual recovery over the next hour.

  6. resolved Apr 23, 2026, 09:18 PM UTC

    This incident has been resolved.