Close incident

Delayed Webhook events

Major Resolved View vendor source →

Close experienced a major incident on March 1, 2023 affecting API, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2023, 01:24 PM UTC
Resolved
Mar 01, 2023, 03:39 PM UTC
Duration
2h 15m
Detected by Pingoru
Mar 01, 2023, 01:24 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 01, 2023, 01:24 PM UTC

    Webhook events are being delayed. We are currently investigating this issue.

  2. monitoring Mar 01, 2023, 02:13 PM UTC

    The issue has been identified, and a fix has been implemented. The event backlog is being processed.

  3. resolved Mar 01, 2023, 03:39 PM UTC

    The event backlog has been processed.