Close incident

Application Loading Issues

Minor Resolved View vendor source →

Close experienced a minor incident on October 14, 2024 affecting Application UI, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2024, 08:32 PM UTC
Resolved
Oct 14, 2024, 09:14 PM UTC
Duration
41m
Detected by Pingoru
Oct 14, 2024, 08:32 PM UTC

Affected components

Application UI

Update timeline

  1. investigating Oct 14, 2024, 08:33 PM UTC

    We are currently seeing intermittent issues with Close loading. We will let you know as soon as this is fixed.

  2. investigating Oct 14, 2024, 08:55 PM UTC

    We are continuing to investigate the issue. We will post updates as they are available.

  3. monitoring Oct 14, 2024, 09:01 PM UTC

    We have remediated the performance issue affecting some Close customers. The Close App & API should be functioning normally for all users. We will continue to monitor our system's performance.

  4. resolved Oct 14, 2024, 09:14 PM UTC

    This incident has been resolved.