Close incident

Elevated Response Times

Minor Resolved View vendor source →

Close experienced a minor incident on January 23, 2025 affecting Application UI and API, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 04:41 PM UTC
Resolved
Jan 23, 2025, 05:18 PM UTC
Duration
37m
Detected by Pingoru
Jan 23, 2025, 04:41 PM UTC

Affected components

Application UIAPI

Update timeline

  1. investigating Jan 23, 2025, 04:41 PM UTC

    Users may currently experience elevated response times. We are investigating the situation.

  2. identified Jan 23, 2025, 05:11 PM UTC

    We are taking mitigation steps to reduce high database load.

  3. monitoring Jan 23, 2025, 05:14 PM UTC

    The response times should be normalized, we are monitoring the situation.

  4. resolved Jan 23, 2025, 05:18 PM UTC

    This incident has been resolved.