Close incident

OpenAI - Increased Error Rates

Minor Resolved View vendor source →

Close experienced a minor incident on March 25, 2025 affecting Indexing and Querying, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 06:21 PM UTC
Resolved
Mar 25, 2025, 09:44 PM UTC
Duration
3h 22m
Detected by Pingoru
Mar 25, 2025, 06:21 PM UTC

Affected components

IndexingQuerying

Update timeline

  1. identified Mar 25, 2025, 06:21 PM UTC

    OpenAI are currently experiencing increased error rates on their side, which is impacting Lead Summaries and AI Search in Close. You can follow for updates on their status page here - https://status.openai.com/

  2. resolved Mar 25, 2025, 09:44 PM UTC

    This incident has been resolved.