Clio incident

[United States] Authentication Issues

Minor Resolved View vendor source →

Clio experienced a minor incident on April 1, 2026 affecting Clio Accounting and Clio Calendar Rules and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC

Affected components

Clio AccountingClio Calendar RulesClio DraftClio File - eFilingClio GrowClio ManageClio Manage AIClio PaymentsClio Work

Update timeline

  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Accounting (Degraded performance) Clio Manage (Degraded performance) Clio Payments (Degraded performance) Clio Calendar Rules (Degraded performance) Clio Work (Degraded performance) Clio Draft (Degraded performance) Clio Grow (Degraded performance) Clio File - eFiling (Degraded performance) Clio Manage AI (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Manage AI (Operational) Clio Work (Operational) Clio Draft (Operational) Clio Grow (Operational) Clio Accounting (Operational) Clio Manage (Operational) Clio Payments (Operational) Clio File - eFiling (Operational) Clio Calendar Rules (Operational)