Clio incident

[Canada] Authentication Issues

Minor Resolved View vendor source →

Clio experienced a minor incident on April 1, 2026 affecting Clio Calendar Rules and Clio Grow and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 07:47 PM UTC
Resolved
Apr 01, 2026, 07:47 PM UTC
Duration
Detected by Pingoru
Apr 01, 2026, 07:47 PM UTC

Affected components

Clio Calendar RulesClio GrowClio ManageClio Payments

Update timeline

  1. identified Apr 01, 2026, 07:46 PM UTC

    Status: Identified The cause of the authentication issues affecting some users has been identified, and a fix is being implemented. An update will be provided as remediation progresses toward full resolution. Affected components Clio Grow (Degraded performance) Clio Manage (Degraded performance) Clio Payments (Degraded performance) Clio Calendar Rules (Degraded performance)

  2. resolved Apr 01, 2026, 07:47 PM UTC

    Status: Resolved The authentication issues affecting some users have been resolved. All login services are functioning normally. If further assistance is required, please contact Support Affected components Clio Manage (Operational) Clio Grow (Operational) Clio Payments (Operational) Clio Calendar Rules (Operational)