CliniSync incident
CliniSync - Notification Services - Unexpected Disruption
CliniSync experienced a minor incident on October 23, 2023 affecting Notify and Clinical Dispatcher, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 23, 2023, 01:54 PM UTC
CliniSync's Notification Services (Notify and Clinical Dispatcher) are currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal and see a delay in notification delivery. We are currently working with our technology vendor, Health Catalyst, to investigate this incident. Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
- resolved Oct 23, 2023, 05:00 PM UTC
This incident has been resolved.