CliniSync incident

CliniSync - Unexpected Disruption to MRN Results Delivery

Major Resolved View vendor source →

CliniSync experienced a major incident on March 22, 2024 affecting Clinical Dispatcher, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2024, 08:58 PM UTC
Resolved
Mar 22, 2024, 09:47 PM UTC
Duration
48m
Detected by Pingoru
Mar 22, 2024, 08:58 PM UTC

Affected components

Clinical Dispatcher

Update timeline

  1. identified Mar 22, 2024, 08:58 PM UTC

    CliniSync has identified an unexpected issue which may impact data flow for MRN Results Delivery live solutions. We are currently working with our technology vendor, Health Catalyst, to investigate this incident. Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.

  2. resolved Mar 22, 2024, 09:47 PM UTC

    This incident has been resolved.