CliniSync incident

CliniSync - Community Health Record (CHR) - Unexpected Disruption

Notice Resolved View vendor source →

CliniSync experienced a notice incident on January 7, 2025 affecting Community Health Record (CHR), lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 04:04 PM UTC
Resolved
Jan 09, 2025, 06:13 PM UTC
Duration
2d 2h
Detected by Pingoru
Jan 07, 2025, 04:04 PM UTC

Affected components

Community Health Record (CHR)

Update timeline

  1. investigating Jan 07, 2025, 04:04 PM UTC

    Users in the Community Health Record (CHR) application may currently be experiencing unexpected extended load times. We are currently working with our technology vendor, Health Catalyst, to investigate this incident. Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.

  2. resolved Jan 09, 2025, 06:13 PM UTC

    This incident has been resolved.