CliniSync incident

CliniSync - Notify - Unexpected Disruption

Major Resolved View vendor source →

CliniSync experienced a major incident on January 29, 2025 affecting Notify, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 07:59 PM UTC
Resolved
Jan 30, 2025, 01:02 AM UTC
Duration
5h 2m
Detected by Pingoru
Jan 29, 2025, 07:59 PM UTC

Affected components

Notify

Update timeline

  1. investigating Jan 29, 2025, 07:59 PM UTC

    The Notify application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal and see a delay in notification delivery. We are currently working with our technology vendor, Health Catalyst, to investigate this incident. We apologize for any inconvenience that this service interruption may cause.

  2. resolved Jan 30, 2025, 01:02 AM UTC

    This incident has been resolved.