CliniSync incident

CliniSync - Community Health Record (CHR) - Unexpected Disruption

Minor Resolved View vendor source →

CliniSync experienced a minor incident on April 17, 2025 affecting Community Health Record (CHR), lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 03:57 PM UTC
Resolved
Apr 18, 2025, 07:04 PM UTC
Duration
1d 3h
Detected by Pingoru
Apr 17, 2025, 03:57 PM UTC

Affected components

Community Health Record (CHR)

Update timeline

  1. investigating Apr 17, 2025, 03:57 PM UTC

    The Community Health Record (CHR) application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal. We are currently working with our technology vendor, Health Catalyst, to investigate this incident. Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.

  2. resolved Apr 18, 2025, 07:04 PM UTC

    This incident has been resolved.