CliniSync incident

CliniSync - Community Health Record (CHR) - Unexpected Disruption

Major Resolved View vendor source →

CliniSync experienced a major incident on May 21, 2026 affecting Community Health Record (CHR), lasting 22h 19m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 04:04 PM UTC
Resolved
May 22, 2026, 02:23 PM UTC
Duration
22h 19m
Detected by Pingoru
May 21, 2026, 04:04 PM UTC

Affected components

Community Health Record (CHR)

Update timeline

  1. investigating May 21, 2026, 04:04 PM UTC

    The Community Health Record (CHR) application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal. We are currently working with our technology vendor, Health Catalyst, to investigate this incident. Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.

  2. resolved May 22, 2026, 02:23 PM UTC

    This incident has been resolved.