CliniSync experienced a minor incident on July 16, 2026 affecting Notify, lasting 21h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Notify
Update timeline
- investigating Jul 16, 2026, 03:52 PM UTC
CliniSync's Notify application is currently experiencing an unexpected interruption to service and users may experience errors when navigating through the web portal and see a delay in notification delivery. Our technology vendor, Health Catalyst, is currently investigating this incident. Please note that we are treating this as a high-priority issue and will be providing updates as we receive them. We apologize for any inconvenience that this service interruption may cause.
- monitoring Jul 16, 2026, 04:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2026, 01:21 PM UTC
This incident has been resolved.