ClickUp incident

Degraded Search in the Desktop App

Minor Ongoing View vendor source →

ClickUp is currently experiencing a minor incident affecting Search and Whiteboards (Multiple Regions), which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 10:45 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
May 12, 2026, 10:45 PM UTC

Affected components

SearchWhiteboards (Multiple Regions)

Update timeline

  1. investigating May 12, 2026, 10:45 PM UTC

    We're investigating reports of infinite loading in Search in our desktop application. We’ll have frequent updates until we have a monitoring status.

  2. identified May 12, 2026, 10:56 PM UTC

    We've determined the cause of infinite loading in Search within our desktop application and a resolution is on the way. As a potential workaround, open the AI Command Bar (formerly called Command Center) and, with the bar open, press CMD + R (Mac) or CTRL + R (PC) to refresh the AI Command Bar directly.