ClickUp experienced a minor incident on July 10, 2026 affecting ClickUp Platform and Whiteboards (Single Region), lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2026, 12:01 AM UTC
We’re investigating reports of issues affecting several ClickUp services, including chat message sending in our web and desktop applications in the AP Southeast region. We’ll share frequent updates until we have a monitoring status.
- identified Jul 10, 2026, 12:08 AM UTC
We've identified the cause of the issues affecting several ClickUp services, in AP Southeast. Our team is actively working on a fix and we'll continue to share frequent updates until the issue is resolved.
- monitoring Jul 10, 2026, 01:32 AM UTC
We’ve applied mitigation steps for the issue affecting chat messages and related real-time features for some customers in AP Southeast, and impacted services are recovered.