ClickUp incident

Degraded Performance with Get Task API Endpoint

ClickUp is currently experiencing a minor incident affecting Public API and Whiteboards (All Regions), which began 54 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 04:39 AM UTC
Resolved
Ongoing
Duration
● 53m
Detected by Pingoru
May 12, 2026, 04:39 AM UTC

Affected components

Public APIWhiteboards (All Regions)

Update timeline

  1. investigating May 12, 2026, 04:39 AM UTC

    We're investigating reports of API requests to our Get Task endpoint failing with 500 errors when the task contains an attachment. We’ll have frequent updates until we have a monitoring status.

  2. monitoring May 12, 2026, 04:50 AM UTC

    We believe we have mitigated the cause of the failing Public Task API requests for tasks with attachments. We will continue monitoring and follow up when we're confident the issue has been mitigated.