ClickUp incident

Degraded Performance with Get Task API Endpoint

Minor Resolved View vendor source →

ClickUp experienced a minor incident on May 12, 2026 affecting Public API and Whiteboards (All Regions), lasting 58m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:39 AM UTC
Resolved
May 12, 2026, 05:37 AM UTC
Duration
58m
Detected by Pingoru
May 12, 2026, 04:39 AM UTC

Affected components

Public APIWhiteboards (All Regions)

Update timeline

  1. investigating May 12, 2026, 04:39 AM UTC

    We're investigating reports of API requests to our Get Task endpoint failing with 500 errors when the task contains an attachment. We’ll have frequent updates until we have a monitoring status.

  2. monitoring May 12, 2026, 04:50 AM UTC

    We believe we have mitigated the cause of the failing Public Task API requests for tasks with attachments. We will continue monitoring and follow up when we're confident the issue has been mitigated.