ClickUp experienced a minor incident on May 5, 2026 affecting ClickUp Platform and AI Notetaker and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2026, 04:18 PM UTC
We're aware and investigating reduced performance in our web and desktop applications. Users may experience issues with seeing real time updates, and will need to perform a refresh to see those updates. We have all hands on deck and we'll update here as soon as we have a resolution.
- identified May 05, 2026, 05:04 PM UTC
We've identified the cause of the reduced performance affecting our web and desktop applications. Our engineering team is actively working on a fix. In the meantime, users may still need to refresh their browser or desktop app to see the latest updates.
- monitoring May 05, 2026, 06:13 PM UTC
The issue impacting real-time updates should now be mitigated. Users should now see changes reflected across the platform without needing to refresh. We’ll continue to monitor to ensure everything remains stable.