ClickUp incident

Degraded performance

Started
May 05, 2026, 04:18 PM UTC
Resolved
Ongoing
Duration
● 2h 30m
Detected by Pingoru
May 05, 2026, 04:18 PM UTC

Affected components

ClickUp PlatformAI NotetakerAutomationsBrainCalendarChatClipsCommentsDashboardsDocsFieldsHierarchyHubsIntegrationsNotificationsPublic APISearchTasksTemplatesViewsWhiteboardsWhiteboards (Single Region)Whiteboards (Multiple Regions)Whiteboards (All Regions)

Update timeline

  1. investigating May 05, 2026, 04:18 PM UTC

    We're aware and investigating reduced performance in our web and desktop applications. Users may experience issues with seeing real time updates, and will need to perform a refresh to see those updates. We have all hands on deck and we'll update here as soon as we have a resolution.

  2. identified May 05, 2026, 05:04 PM UTC

    We've identified the cause of the reduced performance affecting our web and desktop applications. Our engineering team is actively working on a fix. In the meantime, users may still need to refresh their browser or desktop app to see the latest updates.

  3. monitoring May 05, 2026, 06:13 PM UTC

    The issue impacting real-time updates should now be mitigated. Users should now see changes reflected across the platform without needing to refresh. We’ll continue to monitor to ensure everything remains stable.

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