Click & Drop Outage History
Click & Drop is up right nowPingoru has recorded 2 incidents for Click & Drop: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 123 (0%) |
Incidents, newest first
Minor May 8, 2026 Some customers are reporting problems with their Shopify integration 3h 8m Shopify
Started May 08, 2026, 11:10 AM UTC· resolved May 08, 2026, 02:19 PM UTC
- investigating May 08, 2026, 11:10 AM UTC
We are aware that some of you are experiencing problems importing orders and trying to connect your integration. Our technical team is actively investigating these issues to understand and resolve them quickly. We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.
- identified May 08, 2026, 11:52 AM UTC
We have identified the issue and have implemented a fix. If you are currently having problems with orders not importing on your Shopify integration can you please disconnect and reconnect your integration to your Shopify store, which should resolve the problem.
- monitoring May 08, 2026, 11:56 AM UTC
We are monitoring the system following the fix.
- resolved May 08, 2026, 02:19 PM UTC
This issue has now been resolved. If you are still having problems with orders not importing on your Shopify integration please disconnect and reconnect your integration to your Shopify store, which should resolve the problem. We apologise again for any inconvenience this may have caused.
Minor April 27, 2026 Some customers are reporting slow system response and/or errors when using Click & Drop search 1h 16m Click & Drop website (Registered), Click & Drop Payment Processing (Personal Customers)
Started Apr 27, 2026, 08:54 AM UTC· resolved Apr 27, 2026, 10:11 AM UTC
- investigating Apr 27, 2026, 08:54 AM UTC
We are aware that some of you are experiencing slower system responses and occasional errors while using the Click and Drop search. Our technical team is actively investigating these issues to understand and resolve them quickly. Please note that orders can still be filtered if you need to find specific orders. We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.
- identified Apr 27, 2026, 09:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 27, 2026, 09:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 10:11 AM UTC
This incident has been resolved.