Click & Drop Outage History

Click & Drop is up right now

Click & Drop had 2 outages in the last 2 years totaling 4h 25m of downtime — averaging 0.1 incidents per month.

There were 2 Click & Drop outages since April 27, 2026 totaling 4h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://clickanddrop.statuspage.io

Minor May 8, 2026

Some customers are reporting problems with their Shopify integration

Detected by Pingoru
May 08, 2026, 11:10 AM UTC
Resolved
May 08, 2026, 02:19 PM UTC
Duration
3h 8m
Affected: Shopify
Timeline · 4 updates
  1. investigating May 08, 2026, 11:10 AM UTC

    We are aware that some of you are experiencing problems importing orders and trying to connect your integration. Our technical team is actively investigating these issues to understand and resolve them quickly. We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.

  2. identified May 08, 2026, 11:52 AM UTC

    We have identified the issue and have implemented a fix. If you are currently having problems with orders not importing on your Shopify integration can you please disconnect and reconnect your integration to your Shopify store, which should resolve the problem.

  3. monitoring May 08, 2026, 11:56 AM UTC

    We are monitoring the system following the fix.

  4. resolved May 08, 2026, 02:19 PM UTC

    This issue has now been resolved. If you are still having problems with orders not importing on your Shopify integration please disconnect and reconnect your integration to your Shopify store, which should resolve the problem. We apologise again for any inconvenience this may have caused.

Read the full incident report →

Minor April 27, 2026

Some customers are reporting slow system response and/or errors when using Click & Drop search

Detected by Pingoru
Apr 27, 2026, 08:54 AM UTC
Resolved
Apr 27, 2026, 10:11 AM UTC
Duration
1h 16m
Affected: Click & Drop website (Registered)Click & Drop Payment Processing (Personal Customers)
Timeline · 4 updates
  1. investigating Apr 27, 2026, 08:54 AM UTC

    We are aware that some of you are experiencing slower system responses and occasional errors while using the Click and Drop search. Our technical team is actively investigating these issues to understand and resolve them quickly. Please note that orders can still be filtered if you need to find specific orders. We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.

  2. identified Apr 27, 2026, 09:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 27, 2026, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 10:11 AM UTC

    This incident has been resolved.

Read the full incident report →