Click & Drop incident

Some customers are reporting slow system response and/or errors when using Click & Drop search

Minor Resolved View vendor source →
Started
Apr 27, 2026, 08:54 AM UTC
Resolved
Apr 27, 2026, 10:11 AM UTC
Duration
1h 16m
Detected by Pingoru
Apr 27, 2026, 08:54 AM UTC

Affected components

Click & Drop website (Registered)Click & Drop Payment Processing (Personal Customers)

Update timeline

  1. investigating Apr 27, 2026, 08:54 AM UTC

    We are aware that some of you are experiencing slower system responses and occasional errors while using the Click and Drop search. Our technical team is actively investigating these issues to understand and resolve them quickly. Please note that orders can still be filtered if you need to find specific orders. We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.

  2. identified Apr 27, 2026, 09:18 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 27, 2026, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 10:11 AM UTC

    This incident has been resolved.

Looking to track Click & Drop downtime and outages?

Pingoru polls Click & Drop's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Click & Drop reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Click & Drop alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Click & Drop for free

5 free monitors · No credit card required