cleverbridge Outage History

cleverbridge is up right now

cleverbridge had 3 outages in the last 2 years totaling 13h 40m of downtime — averaging 0.1 incidents per month.

There were 3 cleverbridge outages since November 18, 2025 totaling 13h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cleverbridge.com

Minor September 15, 2026

Partially degraded cart loading performance

Detected by Pingoru
Sep 15, 2026, 09:47 AM UTC
Resolved
Sep 15, 2026, 01:36 PM UTC
Duration
3h 48m
Timeline · 7 updates
  1. investigating Sep 15, 2026, 09:47 AM UTC

    We're investigating a performance issues which affects cart loading times from some geographic locations. We're doing everything possible to identify and resolve these issues. We apologize for any inconvenience.

  2. investigating Sep 15, 2026, 10:00 AM UTC

    We see cart loading performance improving to normal response times for some affected regions. We are still further investigating the issue.

  3. investigating Sep 15, 2026, 10:09 AM UTC

    After initially stabilizing, we are now seeing a recurrence of the issue affecting some geographic regions. We are actively investigating and will provide a further update asap.

  4. identified Sep 15, 2026, 10:46 AM UTC

    We have identified the underlying cause as a routing issue and are actively working on a fix. We will provide a further update asap or as soon as the fix has been applied.

  5. identified Sep 15, 2026, 12:27 PM UTC

    We have not observed any service interruptions in over an hour. A fix has been applied that we believe resolves the underlying issue. We will provide a further update, or close this incident, once we're confident it's fully resolved.

  6. monitoring Sep 15, 2026, 12:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Sep 15, 2026, 01:36 PM UTC

    This incident has been resolved. We no longer see any anomalies in traffic routing or round trip times. Cart loading performance is back to normal.

Read the full incident report →

Major March 6, 2026

Increased Request Timeouts

Detected by Pingoru
Mar 06, 2026, 06:45 PM UTC
Resolved
Mar 06, 2026, 08:00 PM UTC
Duration
1h 15m
Timeline · 1 update
  1. resolved Mar 06, 2026, 08:23 PM UTC

    Earlier today between 18:45 CET and 20:45 CET, we observed an increased number of request timeouts from some geographic regions affecting access to our platform. The issue was caused by a temporary surge in traffic at an upstream service provider, which led to intermittent connectivity problems for some clients and end users. Our platform infrastructure itself remained operational throughout the event. Once the elevated traffic at the upstream provider subsided, service returned to normal levels without further action required. We continue to monitor the situation closely to ensure ongoing platform stability.

Read the full incident report →